Due to country regulations and the availability of iBOT® Mobility System Evaluation Centers, the iBOT® Mobility System is currently only available for purchase in the United States.
Currently product service is provided only within the U.S. and United Kingdom.
If you have any further questions or comments regarding international sales and service, feel free to contact Independence Technology, L.L.C., by e-mail at customerzone@indus.jnj.com.
United Kingdom Owners
For iBOT® Mobility System Service in the United Kingdom, we can be reached at 0800 404 9605 or by email at indetechsupport@ocdfr.jnj.com. The Technical Support Center is available:
- 9:30 a.m. to 5:30 p.m. Monday through Friday (C.E.T.)
The iBOT® Mobility System Warranty:
Independence Technology, L.L.C., warrants certain component parts of the iBOT® Mobility System, listed below, to be free from materials and workmanship defects for the time periods noted below:
- iBOT® Mobility System base frame :
Five (5) years
- Power base, frame and user control panel (except items such as tires, tubes and upholstery):
Two (2) years
- Battery and battery charger :
Six (6) months
- Footrests, lenses, bulbs, calf panel, clothing guards, laterals and optional contoured headrest :
Six (6) months
Parts that are replaced under warranty are covered for an additional ninety (90) days or until the end of the original warranty, whichever is longer.
NOTE: The above is not a complete description of the limited warranty, please refer to the iBOT® Mobility System User Manual and any other notices provided to you.
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